Question 1

Which is NOT a purpose of the Process Reference Model?

Options :

A : Forms the basis of a process capability assessment for the Capability Dimension

B : Provides the mechanism whereby defined Process Assessment Models ire related to the measurement framework

C : Provides the basis for one or more Process Assessment Models

D : Provides the basis to undertake an assessment on the process dimension

Answer: B

Question 2

Which mechanism can define and implement policies within their span of control?

Options :

A : Organizational structures

B : Process practices

C : Governance framework

D : Rules and Norms

Answer: A

Question 3

When can a process be rated as 'Largely achieved' for a particular attribute of that process?

Options :

A : There is some evidence of some achievement of the attribute for that process

B : There are no significant weaknesses related to the attribute of that process.

C : There is evidence of a systematic approach to the attribute of that process.

D : When all the process attributes of the five capability levels, rate an average score of process capability

Answer: C

Question 4

What do Processes produce as a result of their operation?

Options :

A : Organizational structures

B : Behavioral aspects

C : Service capabilities

D : IT goals

Answer: C

Question 5

What attributes describes the quantity of information that is suitable for the required activity?

Options :

A : Relevancy

B : Completeness

C : Appropriate amount of information

D : Ease of manipulation

Answer: C

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