Question 1

Which three attributes are displayed in the detail table of the Balance forward Bill infotile? (Choose three.)

Options :

A : Due date

B : Amount due on Bill

C : Past due Amount

D : Collector

E : Billing date

Answer: A,B,E

Question 2

When entering the Customer import upload spreadsheet, which two columns, if populated with *NULL will remove the existing values on loading?

Options :

A : First Review Date

B : Credit Review Cycle

C : Order line Credit Limit

D : Credit Limit

Answer: A,B

Question 3

When a customer opts to make a payment by a credit card, this receipt is identified as a(n) _______________.

Options :

A : miscellaneous receipt

B : quick cash receipt

C : manual receipt

D : automatic receipt

E :

AutoLockbox receipt

Answer: D

Question 4

The Billing Manager has navigated to the Billing work area to complete a transaction. The Incomplete Transactions Overview Region on the Billing Work Area page has a drilldown option through a column to complete the transaction.

Identify the column.

Options :

A : Transaction Class

B : Transaction Number

C : Transaction Source

D : Transaction Date

Answer: B

Question 5

You are not able to initiate a bankruptcy request at the customer site level on behalf of a customer.

Which two conditions are failing? (Choose two.

Options :

A : Preferences must be enabled and Enable Bankruptcy must be set to Yes for the customer.

B : The Collections Administrator creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should have the Collection Manager and Customer Profile Administrator roles assigned.

C : Preferences must be enabled and Enable Bankruptcy must be set to Yes in Manage Collections Preferences in the Functional Setup Manager for Advanced Collections.

D : The Collections Manager creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should be configured as a resource.

E : Bankruptcy must be applied at the customer level, which includes all transactions at the customer, account, and Site levels.

F : The customer does not have the default strategy and default collector assigned at the customer account and site level.

Answer: B,C

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