Question 1

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

Options :

A : A given launch condition can be assigned to multiple message scenarios simultaneously.

B : A given launch condition can only be assigned to one message scenario at a time.

C : A given message scenario can only include one launch condition at a time.

D : A given message scenario can include multiple launch conditions simultaneously.

Answer: B,D

Question 2

Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified. Which step must you take to solve this issue?

Options :

A : Go to Configuration > Business Rules and modify the Capacity intervals.

B : Go to Configuration and add a new Capacity Category.

C : Go to Configuration > Capacity Categories and add or edit time slots.

D : Go to Configuration > Display and modify the "Quota Settings".

Answer: D

Question 3

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.

Which additional capability becomes available as a result of this routing feature being enabled?

Options :

A : the ability to set travel optimization goals either based on time or distance

B : the ability to set travel optimization goals either based on cost or resource utilization

C : the ability to set travel optimization goals based on current traffic data

D : the ability to set travel optimization goals based on predicted traffic data

Answer: A

Question 4

A customer has found that there are some instances where their technicians have recorded either exceptionally

short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete")

activity durations.

Given the importance of accurate data in a time-based self-learning system, which two constraints are in place

and can be modified to ensure that outlier circumstances such as these do not affect future activity duration

estimations?

Options :

A : "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

B : "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

C : "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

D : "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

Answer: A,B

Question 5

A customer is planning on managing as many of their Oracle Field Service Cloud (OFSC) configuration

elements as possible via the Metadata REST API.

Which three objects can be both retrieved and created/modified via the Metadata API?

Options :

A : Capacity Areas

B : Applications

C : Capacity Categories

D : Organizations

E : Properties

Answer: A,B,C

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