Question 1

Do emails sent by the “Send Submitter an Email” from processing step follow contact subscription preferences? (Choose the best answer.)

Options :

A :

These emails are considered transactional and will send if a contact is unsubscribed or on the Master

Exclude list.

B : These emails will send depending on the configuration set by the user on the “Send Submitter an Email” processing step.

C : These emails follow contact subscription preferences and if a contact is marked as unsubscribe. they will not receive the email.

D : These emails are considered transactional and will send if a contact is unsubscribed, but not to those on the Master Exclude list.

Answer: B

Question 2

Which is considered a transactional email? (Choose the best answer.)

Options :

A :

an announcement from the CEO

B : an exclusive upgrade for existing customers

C : an offer from a partner

D : an update to your customer privacy policy

Answer: D

Question 3

An integration updates a custom data object that uniquely maps to contacts within Eloqua using an email

address. When net-new contacts are created via the integration, the contact is created with the accurate field

values. However, subsequent updates to mapped fields of the custom object records are NOT reflected on the

contact.

What is the cause of this? (Choose the best answer.)

Options :

A : You cannot update field values on the contact table from a custom object record.

B : The “Save to Contact Table” processing step within record services is NOT enabled.

C : The “Update Existing Record or Data Object” processing step within services is NOT enabled.

D : The field mapping within the custom object is configured incorrectly.

Answer: D

Question 4

Which three Segments are possible to build? (Choose three.)

Options :

A : all contacts that were sent an email in the past 30 days with a Lead Score of either A1 or B1

B : all contacts from an event from three years ago

C : all contacts with an invalid email address that are part of the Account for ACME Corporation

D : all contacts who registered for an event in the past 90 days

E : all contacts that have successfully completed the “Update Contacts” CRM action step in the last day

Answer: A,C,D

Question 5

When performing Email Marketing configuration, which two items should be provided? (Choose two.)

Options :

A : lists of bouncebacks, unsubscribes, contacts not in CRM and competitor domains

B : list of processing steps after a form is submitted

C : list of additional websites to track

D : a subscription management option

Answer: B,D

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