Higher Test Marks with Free Online 74920T Exam Practice

Assess the CertsIQ’s updated 74920T exam questions for free online practice of your AXP On-Prem (formerly Aura Call Center Elite) Support Online Test test. Our ASTA - 7492 74920 dumps questions will enhance your chances of passing the Avaya Services Technical Associate (ASTA) certification exam with higher marks.

Question 1

A customer wants to use the TTrace application on their desktop to monitor remote servers.Is this possible?

Options :

A : Yes, the customer can use the TTrace Server, the configuration should be installed on the server and theTTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D : No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 2

Which two vector variable types are strictly global in scope? (Choose two.)

Options :

A : stepcnt

B : dow

C : value

D : ani

E : collect

Answer: A,C

Question 3

You are asked to resolve an Issue with little information except that there are reports of calls beingdisconnected and calls in queue not receiving announcements. When you check the display events In theCommunication Manager (CM) there are several events that need to be researched.Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?

Options :

A : Use the Event Type column.

B : Use the Event Data 1.

C : Use the Event Data 2

D : Use the Event Description.

Answer: B

Question 4

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?

Options :

A : Network Call Deflection

B : Network Call Transfer

C : Look-Ahead Interflow

D : Enhanced Look-Ahead Interflow

Answer: D

Question 5

Refer to the exhibit. 7492-X-page36-image6 Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1at 10:00?

Options :

A : The call will be routes to 2048

B : The call will queue to skill 1

C : The call will be disconnected

D : The call will be routed to 2049

Answer: C