Question 1

The head of customer service wants to identity potential bottlenecks in the support workflow of her teams in the last three months. Which report provides this information?

Options :

A : Created vs. Resolved Issues Report

B : Time Since Issues Report

C : Cumulative Flow Diagram

D : Resolution Time Report

E : Average Age Report

Answer: C

Question 2

Your team uses a custom field of type Labels to track keywords associated with incoming requests. Issues can have multiple keywords, and new keywords can be added at any time. They want to see keywords displayed prominently when viewing all cards on a board. Which configuration meets this need?

Options :

A : card layout

B : swimlanes

C : card colours

D : issue detail view

Answer: A

Question 3

Review the Version Report:

Options :

A : The release date that has been added to this version should be reconsidered.

B : More than 20 story points were burned when this chart was reviewed in July 2015.

C : Only three issues have been completed in the version, so a predicted end date is not possible.

D : The team should use time-based estimation, not story points.

E : There are too many unestimated issues in this version, so any predictions are inaccurate.

Answer: B

Question 4

Depending on the project configuration, a project administrator might be able to perform some tasks, instead of escalating them to the Jira administrator. Identic one such task.

Options :

A : Remove Watchers from project notifications.

B : Remove a priority value used by the project.

C : Update permissions for a project user.

D : Limit who can bulk edit project issues.

Answer: A

Question 5

You need to assign team members to view code commits in the DEV project. An excerpt of the DEV permission scheme is shown.

Which two project roles must they be granted? (Choose two.)

Options :

A : Users

B : Administrators

C : Developers

D : Sprinters

E : Managers

Answer: B,C

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