Question 1

DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.

What should the administrator consider when setting up Collaborative Forecasts?

Options :

A : Opportunity Split data cannot be viewed in a forecast.

B : A forecast can be either revenue-based or quantity-based.

C : A single org can have up to six different types of forecasts.

D : The default forecast categories cannot be customized.

Answer: B

Question 2

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.

Which feature should administrator configure in order to improve the case management process?

Options :

A : Omni-Channel

B : Escalation Rules

C : Macros

D : Knowledge Component

Answer: A

Question 3

The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.

Which step should the administrator take?

Activate the flow administrator take?

Options :

A : Activate the flow manually after deployment.

B : Include the active and prior inactive flow version in the Change Set.

C : Ensure there is an active flow version in the sandbox.

D : Deployment the flow, with the Metadata API instead of Change Sets

Answer: A

Question 4

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options :

A : Select the Debug Enabled checkbox on platform events,

B : Platform events are unavailable for debugging.

C : Set a debug log on the Automated Process entity.

D : Search the AppExchange to And a tool that assists with debugging.

Answer: C

Question 5

The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plant to promote the flow to the production environment with a change set.

Which three considerations should the administrator be aware of when moving flows with a change sat? Choose 3 answers

Options :

A : Flows deployed are inactive and need to be manually activated.

B : Flow allows only one version of the flow when deployed with a change sat.

C : Deploying or redeploying a flow with change sets creates a version of the flow in the destination org.

D : All flow dependencies are automatically added to the change set.

E : Flows ere automatically activated upon deployment.

Answer: A,B,C

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