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Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomesrequired for sales users. Sales managers need to be able to move opportunities inti this stage withoutknowing the amount.How should the administrator require this field during the negotiation stage for sales users but allowtheir managers to make changes?
A manager at XYZ Inc. wants her subordinates to have read/write access to all records owned by other subordinates within their team.Which feature of the Salesforce sharing model would you use to fulfill this requirement?
Website visitors fill out a web-to-case form on your company's website to submit a new case. They often call to be sure the case has been received. The Support Manager wants to eliminate these unnecessary calls into support and asks if an email can be sent back to the submitter of the case to let them know their case has been received and they will be contacted soon. What Salesforce support feature would you implement to satisfy this request?
The administrator has created new users for ten new employees at Northern Trail Outfitters.Why are these users unable to access the account object in the Salesforce or?
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by theUC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
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