Question 1

Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the Information from Oracle ERP, which is the system of record for the order fulfillment process. How should an Agentforce Specialist apply the power of conversational AI to this use case?

Options :

A : Create a custom Agent action which calls a flow.

B : Configure the Integration Flow Standard Action in Agent Builder.

C : Create a Flex prompt template in Prompt Builder.

Answer: A

Question 2

How should an organization use the Einstein Trust layer to audit, track, and view masked data?

Options :

A : Utilize the audit trail that captures and stores all LLM submitted prompts in Data Cloud.

B : In Setup, use Prompt Builder to send a prompt to the LLM requesting for the masked data.

C : Access the audit trail in Setup and export all user-generated prompts.

Answer: A

Question 3

An Agentforce is considering using a Field Generation prompt template type. What should theAgentforce Specialistcheck before creating the Field Generation prompt to ensure it is possible for the field to be enabled for generative AI?

Options :

A : That the field chosen must be a rich text field with 255 characters or more.

B : That the org is set to API version 59 or higher

C : That the Lightning page layout where the field will reside has been upgraded to Dynamic Forms

Answer: B

Question 4

Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements. What should An Agentforce recommend to resolve the issue?

Options :

A : Enable data masking for sandbox refreshes.

B : Configure data masking in the Einstein Trust Layer setup.

C : Add new data masking rules in LLM setup.

Answer: B

Question 5

Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft emailcontains placeholders for attributes that could have been derived from the recipient’s contact record. What is the most likely explanation for why the draft email shows these placeholders?

Options :

A : The user does not have permission to access the fields.

B : The user’s locale language is not supported by Prompt Builder.

C : The user does not have Einstein Sales Emails permission assigned.

Answer: A

Higher Test Marks with Free Online AFS201 Exam Practice

Buying Options: