Question 1

A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

Options :

A : Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts

B : Patients, physicians and non-clinical staff should be modeled as Person Accounts.

C : None By using individual data model,the use of person account can be avoided

D : Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts

Answer: D

Question 2

Which action is Possible in the program enrollment flow when adding in ‘Enroll in Program’ quick action to a record? (Choose three)

Options :

A : Starting a new blank care plan

B : Signing enrollment consent form

C : Seeing a list of all product and selecting applicable products

D : Selecting the provider associate with a product

E : Creating a new care program

Answer: A,B,D

Question 3

The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)

Options :

A : Path can not be used to visually represent the status of a care request.

B : Care request functionality is included in the Health Cloud managed package.

C : Each Care request has to have an associated case.

D : New Care requests can be created using the create care request component.

E : Care requests has empower components that can be exposed within Communities.

Answer: C,D

Question 4

A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?

Options :

A : Integrated Care Management data model

B : Electronic health record (EHR) data model

C : Virtual Care data model

D : Clinical data model

Answer: D

Question 5

A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?

Options :

A : Identify personas involved and their existing pain points.

B : Start writing Apex code to customize Health Cloud

C : Build an architecture diagram depicting Health Cloud integrations

D : Create business process diagrams to understand information flow

E : Identify key stakeholders and how they measure success

Answer: A,C,E

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