Question 1

The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in SalesforceLoyalty Management. NTO would like to communicatethisnew Promotion with its eligible members.Which two integrated Salesforce applications can facilitate this com

Options :

A : Salesforce Cloud Intelligence

B : Salesforce Field Service Lightning

C : Salesforce Customer Data Platform

D : Salesforce Marketing Cloud

Answer: C,D

Question 2

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Question 3

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to thepromotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performedwithin the org to achieve the required action with minimal configuration effort in mind?

Options :

A : “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

B : Add the Segmented “Loyalty program members” to a new “Campaigns”.

C : Create a custom report using “Salesforce reports”.

D : Create a new segment within CDP.

Answer: A,D

Question 4

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?

Options :

A : Download an app from the AppExchange to connect Salesforce and the external system.

B : Create customer web service with Order Object

C : Create an schedule process to call the external system.

D : Create with the external system to create Transaction Journals.

Answer: C

Question 5

A loyalty Program would like to set up a new process where a push notification or email will be sent to theclient immediately after a voucher is added to their member account within Salesforce Marketing Cloud.The notification message will require the “first name” and the “membership number” to personalize themessage and, a custom object named“voucher issued” with the necessary data attributes.Which option for the entry event should be selected as the preferred implementation approach that can meetthe requirements with the least amount of development effort?

Options :

A :

B :

C :

D :

Answer: A

Higher Test Marks with Free Online AP-212 Exam Practice

Buying Options: