Question 1

A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?

Options :

A : Modify the service team profiles to remove access to the lightning component and all associated Apex classes

B : Add a filter to the Process Exception component on the Order Summary lightning record page to hide the component for the service team-s Profile

C : Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component.Activate the lightning record page by profile for all Service team profiles

D : Modify the Order Summary page layout to remove visibility to the Process Exception component for Service team profiles

Answer: C

Question 2

Some admins are exploring the optimal Data Model for their QMS Org. What should be considered when choosing between Person Accounts vs Contacts?

Options :

A : Person Accounts once enabled cannot be rolled back and makes changes to the data model

B : Person Accounts once enabled can be rolled back

C : Person Accounts are appropriate for B2B transactions while Account-Contact model is appropriate for B2C transactions

D : Person Accounts are appropriate for B2C transactions while Account-Contact model is appropriate for B2B transactions

Answer: D

Question 3

The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

Options :

A :

File a support case to activate an integration between B2C Commerce and Order Management

B :

Export the orders from B2C periodically and import them into Order Management using a scheduled job

C :

Change the Order Integration Flow in Setup so the org will start seeing the orders flow in

D :

Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

Answer: A

Question 4

An administrator is configuring delivery methods. What two types of records need to be created?

Options :

A :

Order Delivery Method

B :

Order Delivery Summary

C :

Product Summary

D :

Delivery Method

Answer: A,D

Question 5

Which object record Is created when customer returns a product after fulfillment?

Options :

A : Return Order

B : Order Summary Adjustment

C : Fulfillment Order

D : Payment Order Summary

Answer: A

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