Question 1

A financial services company uses Salesforce and an external system that maintains its loan data. They want to implement a solution that retrieves the current loan data from the external system in real-time when a Salesforce user views a loan record in Salesforce. Which Salesforce API would be most appropriate for this use case?

Options :

A : Bulk API

B : REST API

C : Streaming API

D : SOAP API

Answer: B

Question 2

Your company uses Salesforce and has an integration with a third-party customer support tool. The support team reported that sometimes the case data is not synchronized promptly between the two systems. What report will help monitor the synchronization time of this integration?

Options :

A : A report showing all cases created in Salesforce in the past month

B : A report showing all customer support tickets closed in the past week

C : A real-time report showing the synchronization status and time for each case

D : A monthly report showing the average number of cases created per user

Answer: C

Question 3

A financial company wants to integrate Salesforce CRM with their Loan Management System (LMS). What key factor should be considered to ensure CRM success?

Options :

A : The integration should allow for real-time updates of loan application status in Salesforce

B : The Salesforce UI should mimic the look and feel of the LMS

C : The LMS should be accessed only through Salesforce after integration

D : The LMS data should be manually entered into Salesforce to avoid data discrepancies

Answer: A

Question 4

Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

Options :

A : Create a connected app in the affiliate org and select the 'Accept CometD API Requests'.

B : A Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record.

C : Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.

D : Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming API.

Answer: D

Question 5

Your organization is integrating Salesforce with an external order management system. The integration requires batch data exchange between the systems once a day. What error handling strategy should be implemented if a batch fails due to a large data volume?

Options :

A : Retry the batch immediately after it fails

B : Ignore the failed batch and proceed with the next batch

C : Break the failed batch into smaller batches and process them sequentially

D : Send an email to the system administrator for every failed batch

Answer: C

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