Question 1

A Salesforce Administrator needs to move custom fields and validation rules from a sandbox to a production org.

Which option is the best method to do this?

Options :

A : Deploy from Sandbox

B : Force.com IDE

C : Change Sets

D : Metadata API

Answer: C

Question 2

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?

Options :

A : Implement Single Sign-On (SSO) for both internal and external users

B : Implement Single Sign-On (SSO) for external users only

C : Implement Two-Factor Authentication (2FA) for external users only

D : Implement Delegated Authentication for external users only

Answer: B

Question 3

The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.

What action should the administrator take to meet this requirement?

Options :

A : Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

B : Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

C : Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

D : Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

Answer: C

Question 4

A support agent needs to review a customer’s past interactions with the company.

Which feature of Salesforce allows the agent to see all previous cases, emails, and chat interactions with the customer in a single view?

Options :

A : Service Console

B : Case Feed

C : Live Agent

D : Omni-Channel

Answer: B

Question 5

Universal Containers has a custom object called Contracts, which has a master-detail relationship with Accounts. The sales team should only be able to access Contracts that are related to Accounts they own.

How can this be achieved in Salesforce?

Options :

A : Set the Organization-Wide Default (OWD) for Contracts to "Private"

B : Set the Organization-Wide Default (OWD) for Contracts to "Controlled by Parent"

C : Use Profile level Field-Level Security for Contracts

D : Use Sharing Rules for Contracts

Answer: B

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