Question 1

A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and is seeking an order management solution. They process 2,000 orders per hour across their brands. The company has one B2C Commerce realm, two Salesforce core orgs, and two Marketing Cloud business units. The company is choosing between these three options for an order management tool: • Build an order management solution in B2C Commerce using order management APIs• Purchase Salesforce Order Management• Build a custom order management solution using their own development teamWhich three statements should a Solution Architect use to support using the Salesforce Order Managementsolution?Choose 3 answers

Options :

A : Salesforce Order Management synchronizes orders to and from B2C Commerce, which essentially replaces the Service Cloud Connector.

B : B2C Commerce order management does not support complex or advanced use cases.

C : The existing Service Cloud implementation team could extend the Salesforce Order Management product to the existing org

D : Salesforce Order Management is a productized connector solution between B2C Commerce and Service Cloud; orders will be synchronized from the client B2C Commerce realm to multiple Salesforce Orgs without the need for customization

E : Salesforce Order Management shares the same database with Service Cloud while other solutions need to build additional integration

Answer: B,C,D

Question 2

A financial services company wants to implement Service Cloud and Marketing Cloud. A number of profile attributes required for personalization in Marketing Cloud were identified as personally identifiable information (PII) and are too sensitive to be stored in Salesforce. Tokenized Sending was presented as a way to address these concerns. Which two implications should a Solution Architect consider if Marketing Cloud Connect is to be used for cloud integration? Choose 2 answers

Options :

A : The synchronized data extensions will include the token and all PII attributes

B : All emails will need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions

C : The standard email address field for contacts and leads needs to be populated with a token

D : The token with all supporting attributes will need to be stored in Service Cloud

Answer: A,B

Question 3

A company wants to integrate B2C Commerce and Marketing Cloud so that customers shopping online can be segmented for marketing campaigns like Abandoned Cart and Post Purchase Journeys. Which two actions are needed to enable an Abandoned Cart Journey? Choose 2 answers

Options :

A : Integrate product, order, and customer data feeds into Marketing Cloud Data Extensions

B : Integrate product, order, and customer data feeds into Service Cloud objects

C : Use Mulesoft to bring order and customer data feeds from B2C Commerce to Marketing Cloud

D : Implement the Marketing Cloud coilect.js through the storefront by using the Connector-s reference implementation

Answer: C,D

Question 4

A developer has a sandbox with code to log a message during execution, and the following code: B2-C-Commerce-Architect-page35-image1 After the code executes, the developer does not see any log file with the message in the WebDAV folder.Which two tasks does the developer need to perform to correct this issue?Choose 2 answers

Options :

A : Request that the developer-s account be given permission to the Log Center of the current realm.

B : Set the root log level to debug.

C : Check the box for Info under Log Files.

D : Set the logging global preference to true.

Answer: A,C

Question 5

A company wants to send a coupon code to VIP customers who have abandoned their cart. The company also wants to track email open and forward count, as well as disable the coupon code after a single use. Which set of platforms and native services should a Solution Architect recommend to satisfy these requirements?

Options :

A : Service Cloud for customer segmentation; third-party service for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Service Cloud to track email opens and forwards.

B : Marketing Cloud for customer segmentation; B2C Commerce for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Marketing Cloud to track email opens and forwards

C : B2C Commerce for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Service Cloud to track email opens and forwards.

D : Marketing Cloud for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce to send abandoned cart emails; Tableau CRM to track email opens and forwards.

Answer: B

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