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Benjamin, a Business Analyst at a healthcare provider, is tasked with leading a project to introduce a new patient management system. He uses the Power/Interest Grid to manage stakeholder relationships and ensure the project's success. Stakeholders include hospital staff, IT personnel, senior management, patients, and the board of directors. Where should Benjamin place the hospital's IT personnel on the Power/Interest Grid for the new patient management system project?

Maria, a business analyst at a mid-sized manufacturing company, is tasked with assessing the company’s current workflow against the aspirational future state they envision, which is more technologically advanced and efficient. During her assessment, she notices significant gaps in their use of technology which impacts overall productivity and employee satisfaction. Maria is now determined to align their current state more closely with this desired future state and is considering various analysis methods to effectively identify and bridge these gaps. Which method BEST describes the approach Maria should use to bridge these gaps?

During a strategic planning session for a nonprofit dedicated to literacy, the team discusses various points to align with their mission of increasing literacy rates. Which THREE of these discussion points align with the Mission and Tactics elements of a VMOST analysis?

In the development of a new online shopping platform, the project manager, Susan, needs to categorize stakeholders using RACI. The marketing team will design promotions, and the web development team is responsible for the platform’s technical aspects. The CEO has the final say in all strategic decisions. How should Susan categorize the web development team in the RACI matrix?

Olivia Martin, the BA at DEF Enterprises, is tasked with using BAM to measure the performance of a new digital marketing campaign. She wants to ensure that the campaign's impact is clearly understood. Which component of BAM will be most useful for this purpose?