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Northern Trail Outfitters (NTO) is a rapidly growing company that hired a business analyst (BA) to help revamp its sales and support processes. The stakeholder at NTO wants to understand the value of Application Lifecycle Management (ALM). What are benefits of ALM that the BA should share with the stakeholder?

Which step should a business analyst take to establish a connection with stakeholders during discovery sessions for a new Experience Cloud site?

The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into sales rep’ pipeline so that can see their revenue. Which missing component is necessary to finish this user story? 

A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project. How should the BA approach the project?

Cloud Kicks (CK) wants the business analyst (BA) assigned to its Salesforce transformation project to help it achieve organizational success. The BA guides CK through a set of activities that provides tangible value and helps CK reflect on the nature of its business and the value it provides to customers. Which strategy is the BA employing?