Question 1

Samuel is a broker who does NOT have claims-handling authority. He received a call from an insured at the scene of an auto accident. The insured was upset, and Samuel reassured her that everything would be fine because she had coverage. Later, the insurer denied the claim due to impaired driving. What should Samuel have done differently?

Options :

A : Told the insured that the insurer would have to investigate before he could answer her concerns

B : Told the insured to take immediate responsibility for the accident to uphold utmost good faith

C : Asked to speak to the police officer at the scene to determine legal implications

D : Asked the insured more details and informed her the claim would not be covered

Answer: A

Question 2

What are many of the statutory conditions designed to accomplish?

Options :

A : Provide clarity on the intent of the policy

B : Outline the steps to take to cancel the policy

C : State how PIPEDA applies to the insured and insurer

D : Shift the onus of proof from the insured to the insurer

Answer: A

Question 3

Patrice works as a broker meeting a new client. He is building rapport by performing similar actions to those of his client. Which form of in-person communication is he engaging in?

Options :

A : Mirroring

B : Copycatting

C : Transparency

D : Open listening

Answer: A

Question 4

If one in every five houses suffers a $50,000 loss each year, and all houses have the same value, what would the pure premium be for each homeowner?

Options :

A : $2,500

B : $5,000

C : $10,000

D : $100,000

Answer: B

Question 5

In a non-proportional (excess of loss) reinsurance contract, the reinsurer agrees to pay the portion of any loss thatexceeds $80,000, up to an additional$100,000. How much would the primary insurer pay for an insured loss of$60,000?

Options :

A : $0

B : $20,000

C : $36,000

D : $60,000

Answer: D

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