Question 1

In a conflict resolution facilitation, what should the facilitator encourage the group to focus on?

Options :

A : Holding grudges

B : Finding a compromise

C : Exploring underlying interests and needs

D : Winning the argument

Answer: C

Question 2

When handling conflict as a facilitator, what is an important skill to demonstrate?

Options :

A : Taking control and dictating the resolution

B : Being impartial and objective

C : Avoiding conflict altogether

D : Pointing fingers and assigning blame

Answer: B

Question 3

What is a key competency for a facilitator when dealing with conflict?

Options :

A : Avoiding confrontation at all costs

B : Listening actively and showing empathy

C : Taking sides and favoring one party

D : Taking control and making unilateral decisions

Answer: B

Question 4

What should be the facilitator's stance towards group dynamics and interactions?

Options :

A : Observant and responsive

B :

Dismissive and nonchalant

C : Passive and indifferent

D : Controlling and dominating

Answer: A

Question 5

What are some key techniques for ensuring progress during a facilitation session?

Options :

A : Encouraging feedback and input from all participants

B : Minimizing communication

C : Dictating the direction of the group

D : Restricting creativity

Answer: A

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