Question 1

Which of the following statement is TRUE about the process view of an organization?

Options :

A : It focuses on the customer of the organization

B : It focuses solely on the internal view of the organization

C : It focuses on the functions of an organization

D : It focuses on the organizational structure.

Answer: A

Question 2

Which of the following stages is immediately after problem-finding in lsaksen and Treffinger's creative problemsolving model?

Options :

A : Idea-finding

B : Solution-finding

C : Data-finding

D : Acceptance-finding

Answer: A

Question 3

As part of an investigation a Business Analyst has devised a form for users of an existing system to use to keep track of the tasks they undertake during their working day. Which of the following describes this investigation technique?

Options :

A : Special purpose records.

B : Scenario analysis.

C : Questionnaires.

D : Activity sampling

Answer: A

Question 4

Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

Options :

A : The rich picture

B : The 'to be' process model

C : The business activity model.

D : The use case diagram.

Answer: A

Question 5

Which of the following statements is TRUE?

Options :

A : The IRR of every project is based on it achieving a Net Present Value of zero.

B : It is preferable for the calculated IRR of a project to be below bank interest rates

C : Discounted cash flows do not usually take into account the time value of money

D : When comparing two projects, the one with the lower NPV should be preferred

Answer: A

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