Question 1

Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

Options :

A : The rich picture

B : The 'to be' process model

C : The business activity model.

D : The use case diagram.

Answer: A

Question 2

Which of the following statements is TRUE?

Options :

A : The IRR of every project is based on it achieving a Net Present Value of zero.

B : It is preferable for the calculated IRR of a project to be below bank interest rates

C : Discounted cash flows do not usually take into account the time value of money

D : When comparing two projects, the one with the lower NPV should be preferred

Answer: A

Question 3

The following is a list of statements concerning investigation techniques.

a. Questionnaires are an effective way of developing rapport with the business users.

b. Workshops are an effective way of obtaining user buy-in and acceptance.

c. Protocol analysis involves following a user for a period to find out what they do.

d. Scenarios can be used as an effective basis for the development of prototypes.

Which of the following is correct?

Options :

A : Statements a and care incorrect, statements b and d are correct

B : Statements a and d are incorrect, statements b and care correct.

C : Statements b and care incorrect, statements a and d are correct.

D : Statements c and d are incorrect, statements a and b are correct.

E :

Answer: A

Question 4

Which of the following statement is TRUE about the process view of an organization?

Options :

A : It focuses on the customer of the organization

B : It focuses solely on the internal view of the organization

C : It focuses on the functions of an organization

D : It focuses on the organizational structure.

Answer: A

Question 5

Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

Options :

A : Competition

B : Customer

C : Learning and Growth

D : Financial

Answer: A

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