Question 1

Which of the following would NOT be taken into account when developing and drafting a Business Continuity policy?

Options :

A : Providing detailed background information in the introduction to the policy which explains, with examples, how the new approach will be different from past approaches

B : Setting expectations for how the BCMS will be operationalized

C : Using concise and straightforward language that is accessible to all personnel

D : Designing the policy to be appropriate to the type of organization and to reflect the culture and operating environment

Answer: A

Question 2

A shared understanding across the organization of the importance and relevance of the Business Continuity Management System (BCMS) and an understanding of how the BCMS will be used are outcomes of:

Options :

A : Providing access to a risk assessment

B : Defining the scope of the BCMS

C : An effectively communicated Business Continuity policy

D : Appointing a Business Continuity steering group

Answer: C

Question 3

Which of the following is correct in relation to simulation exercises?

Options :

A : Simulation exercises involve only key participants rather than all personnel that could be involved in a real incident

B : Simulation exercises are always discussion-based

C : Participants are provided with the full detail of the scenario prior to the exercise commencing, including any information and materials on issues that will arise during the scenario so they can be fully prepared

D : There are no time constraints as the exercise is not running in real time so participants can take time to discuss issues that arise and alternative ways to address them

Answer: A

Question 4

Which of the following would be the most effective and motivating way to share information that is intended to influence personnel to embrace Business Continuity?

Options :

A : Use language that is clear and easily accessible to all when producing documents, presentations or training materials

B : Provide detailed explanations on all of the organization and set regular tests to ensure that personnel are taking sufficient interest

C : Ensure that attendance at meetings is recorded and reflected in the staff performance appraisals

D : Send all information via email or the intranet on the assumption that this will be everyones preferred, and most convenient, form of communication

Answer: A

Question 5

Where social media is a key element in an organization's communications response strategy, it is important for the organization to:

Options :

A : Build up followers and establish a social media presence before an incident

B : Empower all staff to engage with social media to ensure that information during a disruption can be delivered quickly

C : Ensure all staff who engage with social media are aware of the need to keep a note of their engagement in case valuable contacts are secured through this route

D : Limit social media engagement to one-way communications as only the organization's formal statements and opinions are required

Answer: A

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