Question 1

From the Get Well Playbook “Percentage of Dynamic CI Groups with CMDB Group”, which is a potential benefit to the business if this metric is properly governed?

Options :

A : Complicates the auto-population of affected CIs during changes

B : Reduces IT asset management tracking capabilities

C : Improves successful changes, such as patch management for all servers

D : Decreases efficiency in impact analysis

Answer: C

Question 2

When utilizing the Duplicate CI Remediator wizard to resolve duplication tasks, the system provides recommendations to help the administrator select the Main CI (Master CI) to retain. Which field is updated on the discarded duplicate CI record to indicate the CI that was chosen as the original master record?

Options :

A : Duplicate Of

B : Last Updated

C : Operational Status

D : Discovery Source (set to 'duplicate')

Answer: A

Question 3

Which feature of the CMDB Workspace provides a visual, graphical representation of CIs and their relationships, offering contextual information on associated Incidents, Changes, and Problems?

Options :

A : CMDB Query Builder

B : Intelligent Search

C : CMDB 360 View

D : Unified Map

Answer: D

Question 4

What is the primary operational consequence when a CMDB Administrator sets the `glide.class.switched.enabled` system property to false?

Options :

A : The CI's Discovery Source is set to 'duplicate'.

B : The system prevents all class upgrades and downgrades.

C : The CI is automatically deleted from the CMDB.

D : If the IRE finds a match but determines the CI belongs to a different branch (Class Switch), a Reclassification Task is generated.

Answer: D

Question 5

Your CMDB has many server CIs that have not been updated for more than 18 months.The infrastructure team confirms that most of these servers were physically removed from the data center, but they still want some time to refer to configuration history for audits before the records are fully removed.As the CMDB admin using CMDB Data Manager, which combination of policies best fits this requirement?

Options :

A : Only an Archive policy that moves the CIs to an archive table as soon as they are stale

B : A Retire policy followed by a Delete policy that runs on archived records

C : A Retire policy followed by an Archive policy for the stale servers

D : Only a Delete policy that removes the CI as soon as it becomes stale

E : A Data Certification policy that asks owners to confirm each server CI every 30 days

Answer: C

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