Question 1

When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?

Options :

A : The Document field type on the PDF Template Mappings record

B : The Preview value field on the PDF Template Mappings record

C : The Mapping field on the PDF Template Mappings record

D : The Document field on the PDF Template Mappings record

Answer: A

Question 2

What role is required to assign scoped HR roles?

Options :

A : HR Admin [sn_hr_core.admin]

B : HR Manager [sn_hr_core.manager]

C : LE Admin [sn_hr_le.admin]

D : HR Basic [sn_hr_core.basic]

Answer: A

Question 3

The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise

Onboarding and Transitions.

Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

Options :

A : Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

B : Employee Document Management [com.sn_employee_document_management]

C : Human Resources Scoped App: Core [com.sn_hr_core]

D : Employee Service Center [com.sn_hr_service_portal]

Answer: A

Question 4

On the HR Case form, some HR Services have associated Response templates.

What determines which HR Services have Response Templates?

Options :

A : The HR Criteria on the HR Service

B : The HR Criteria on the Response Template record

C : The table and conditions on the Response Template record

D : The User Criteria on the HR Service

Answer: C

Question 5

How many User Criteria Records may be applied to a single KB or KB Article?

Options :

A : Only two

B : Only three

C : Unlimited

D : Only one

Answer: A

Higher Test Marks with Free Online CIS-HR Exam Practice