Question 1

Excluding cost, which of the following sets of criteria describes the primary drivers for transportation mode selection?

Options :

A : Capacity, transit time, reliability, safety, and supply chain security participation

B : Accessibility, capacity, transit time, reliability, and financial stability

C : Accessibility, capacity, transit time, reliability, and safety

D : Capacity, transit time, safety, supply chain security participation, and availability

Answer: D

Question 2

Which of the following prerequisites is essential in order to establish an effective order management system?

Options :

A : An ability to reserve inventory and determine a delivery date

B : An ability to understand customer needs

C : An ability to plan and build loads

D : An ability to receive, enter, and validate an orders

Answer: C

Question 3

Which of the following categories is a weakness of the rail systems?

Options :

A : Safety records

B : Inflexible infrastructures

C : Effects of the weather

D : Routes from city centers

Answer: D

Question 4

From a strategic customer relationship management (CRM) perspective, a company should strive to:

Options :

A : not refuse to do business with a customer.

B : provide customer intimacy to all customers.

C : realize that the same approach may be inappropriate for all customers.

D : realize that all customers desire close relationships with the company.

Answer: D

Question 5

A company is sending a shipment to its customer in Italy. It elects to pay the freight and be responsible for any liability and damage claims. Which of the following free on board (FOB) terms is the company using?

Options :

A : FOB destination, freight collect

B : FOB destination, freight prepaid

C : FOB origin, freight prepaid

D : FOB origin, freight collect

Answer: B

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