Question 1

Feedback from patients and their families will provide rich information for quality improvement work. For these efforts to be successful, you should consider the some questions. Which of the following is NOT out of those questions?

Options :

A : What is your aim for improvement?

B : Who will review the data?

C : What was your last year budget?

D : How frequently do you need to measure your performance to achieve your name?

Answer: C

Question 2

While the use of technology may result in fewer medical errors. In order for this strategy to be most effective. It should be supported by

Options :

A : effectiveness of staff.

B : an organizational structure.

C : a culture of safety.

D : leadership training.

Answer: C

Question 3

Quality circles are groups of five to ten employees, with management support, who meet to solve

problems and implement new procedures. The aim/s of quality circle activities is/are:

Options :

A : Contribute to implement and development of the enterprise

B : Respect human relations and build a workshop offering job satisfaction

C : Deploy human capabilities fully and draw out finite potential

D : Both A and B

Answer: D

Question 4

All patients who have been selected to provide feedback should have an equal opportunity to respond. Any situation that makes certain patients less likely to be included in a sample leads to bias. Survey vendors also can minimize sampling bias through:

Options :

A : Judgment

B : Experience

C : Probability sampling

D : Cluster sampling

Answer: C

Question 5

Rapid cycle testing is designed to reduce the cycle time of new process implementation from months to days. To prevent unnecessary delays in testing or implementation, teams or units using rapid cycle testing must remain focused on the testing of solutions and avoid:

Options :

A : Over-analysis

B : Multiple PDSA cycles

C : Buy-in

D : Focused testing

Answer: A

Higher Test Marks with Free Online CPHQ Exam Practice

Buying Options: