Question 1

Which of the following actions best describes quality function deployment (QFD)?

Options :

A : Determining if quality procedures are being followed on the shop floor

B : Determining which processes are functioning correctly

C : Linking customer requirements to product features

D : Reducing costs of a product and product features

Answer: C

Question 2

Rank in order from first to last, the following steps in analyzing experiments. 1. Performing hypothesis tests on factors 2. Estimating a mathematical model 3. Checking assumptions 4. Using the model for prediction

Options :

A : 1,3,2,4

B : 1,4,2,3

C : 2,4,2,1

D : 3,2,4,1

Answer: A

Question 3

Failure mode, effect, and criticality analysis, (FMECA) is primarily for the purpose of

Options :

A : Learning as much about the item as possible after qualification test.

B :

Determining the way an item will most likely fail to help obtain design and procedural safeguards against such failures.

C : Determining, by extensive analysis, the reliability of an item.

D : Determining the cause of a failure, by dissecting the item, to help obtain corrective action.

Answer: B

Question 4

The following chart is being used to monitor a process. What do points X and Y. and region Z represent on the chart?

Options :

A : Special causes of variation

B : Changes in raw materials

C : Common causes of variation

D : Statistically stable variation

Answer: A

Question 5

Which of the following activities is a form of error-proofing?

Options :

A : Housekeeping

B : Fixture design

C : Equipment calibration

D : Double sampling

Answer: B

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