Question 1

The VP of Sales informs you that a Sales Executive who owns many account records has just left the company. The ownership of these accounts needs to be changed to the VP of Sales, immediately. What Data Management tool is best for quickly making these ownership changes?

Options :

A : Mass Transfer Records

B : Data Import Wizard

C : Data Loader

Answer: A

Question 2

Dream house realty needs to use consistent picklist values in the category field on accounts

and cases, with values respective to record types.

Choose 2 options

Options :

A : Multi-select picklist

B : Dependent picklist

C : Global picklist

D : Custom picklist

Answer: B,C

Question 3

Your company needs to track the progress of deals through various stages in the sales pipeline. You want to create a custom business process that will show the progress of a deal and alert users when a deal is at risk of stalling.

What is the correct order of steps to accomplish this?

Options :

A : Create a custom object, create a business process, create a page layout, assign the page layout to a user profile

B : Create a custom object, create a page layout, create a business process, assign the business process to a record type

C : Create a custom object, create a page layout, create a business process, assign the business process to a user profile

D : Create a custom object, create a business process, create a page layout, assign the page layout to a record type

Answer: B

Question 4

A process in Process Builder was previously created that sends email alerts when cases with a Priority designation of High are created. One support engineer reports that they are not receiving the email alerts, while the other users all receive these email alerts. How can you troubleshoot this lack of email alert delivery to the one support engineer?

Options :

A : Verify that the process evaluation criteria is correct.

B : Verify that the user-s email address is correct.

C : Verify that the process is active.

D : Verify that the correct email template is used.

Answer: B

Question 5

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales

across the different teams. The key place of data is the total of all sales for the year and the progress to

the enterprise sales goal.

What dashboard component will effectively show this number and the proximity to the total goal as a

single value?

Options :

A : Table

B : Stacked Bar

C : Donut

D : Gauge

Answer: D

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