Question 1

AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.

Which two considerations should an administrator remember about roll-up summary fields?

Choose 2 answers

Options :

A : Roll-up types include COUNT, SUM, and AVG.

B : Roll-up summary fields are created on the master side of a master-detail relationship.

C : Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.

D : Rollup fields are calculated prior to save.

Answer: B,C

Question 2

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

Options :

A : Schedule Apex jobs.

B : Delete all workflow rules.

C : Add an invocable process.

D : Consolidate automation tools.

Answer: D

Question 3

Your organization needs to restrict access to certain Account records based on a field value.

As a Salesforce Certified Advanced Administrator, which feature should you use to achieve this?

Options :

A : Profiles

B : Roles

C : Sharing Rules

D : Criteria-Based Sharing Rules

Answer: D

Question 4

In a complex business model with Person Accounts, which of the following statements is true regarding the relationship between Person Accounts and Opportunities?

Options :

A : Person Accounts cannot be related to Opportunities

B : Person Accounts can only be related to Opportunities through a custom junction object

C : Person Accounts are automatically related to all Opportunities within the same territory

D : Person Accounts can be directly related to Opportunities, similar to Business Accounts

Answer: D

Question 5

A support team uses Salesforce to manage cases from customers across multiple channels. They want to make sure that the most important cases are routed to the most experienced agents.

Which feature in Salesforce can help them achieve this?

Options :

A : Entitlements

B : Case Escalation Rules

C : Case Assignment Rules

D : Omni-Channel Routing

Answer: D

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