Question 1

Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships. What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

Options :

A : Use Contacts for retail customers and use Accounts to maintain relationships.

B :

Enable Contacts to Multiple Accounts to create indirect relationships between two or more Person Accounts.

C : Create a custom field to establish relationship and create files among Person Accounts.

Answer: B

Question 2

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes. Which group should provide content for the use cases?

Options :

A : Business development team

B : Leadership team

C : Finance team

Answer: A

Question 3

Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed. Which best practice should a consultant recommend to the admin?

Options :

A :

Build in a Partial Copy sandbox and test changes in the staging environment.

B :

Build in a test release environment end test changes In a Partial Copy sandbox.

C :

Build in a Developer sandbox and test changes in a test release environment.

Answer: A

Question 4

Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.

Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

Options :

A : Grant Read access on the account-s cases.

B : Edit all opportunities on the account.

C : View the account and keep activities private.

D : View one of the opportunities on the account.

Answer: A,D

Question 5

Cloud Kicks is expanding its operations to Europe. The company wants to enable able Advanced Currency Management to support both EUR and USD currencies, and show the total values of open opportunities on account records.

How should the consultant implement a solution to meet the requirement?

Options :

A : Use a custom summary formula field on the Opportunity.

B : Install a third-party app from the AppExchange.

C : Use a Roll-up Summary field from the Opportunity to the Account.

D : Create a cross-object formula field on the Account.

Answer: C

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