Question 1

The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants

them to check to see that the Account already exists prior to creating a new Account. Which organization-wide

default should the consultant recommend?

Options :

A : Set Account to Public Read Only and use a criteria-based sharing rule on Opportunity.

B : Set Account and Opportunity to Public Read Only.

C : Set Account to Public Read Only, and Opportunity to Private.

D : Set Account and Opportunity to Private.

Answer: C

Question 2

Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.

What should a consultant Implement to meet the requirement?

Options :

A : Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.

B : Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.

C : use the Related List - Single component to display the Account-s Contracts on the Opportunity Lightning page.

D : Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.

Answer: C

Question 3

Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads' quality. CK is using Einstein Lead Scoring,

Which solution should the consultant recommend?

Options :

A : Create a custom object to track the Lead Score and relate it to the Lead.

B : Create a custom score field to capture the marketing Campaign-s quality.

C : Add the Lead Score component to the Lead Detail page.

D : Specify a default score of the leads added to the Campaign.

Answer: B

Question 4

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.

What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

Options :

A : Add Opportunity owners to the Opportunity Team and configure Contact sharing.

B : Add Opportunity owners to the Account Team and configure Contact sharing.

C : Transfer Contact ownership from themselves to the Opportunity owner.

Answer: B

Question 5

Universal Containers has configured the Account organization-wide default (OWD)

sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent

on their Account team is unable to edit the Account.

Which approach should a consultant recommend allowing the support agent to edit the

Account, while still enforcing the Public Read Only OWD?

Options :

A : The support agent should add themselves to the customer-s Account team to grant Edit permissions.

B : The support agent should contact the customer success manager to update the Account.

C : The customer success manager should change the owner of the Account to the support agent.

D : The customer success manager should include the support agent on the default Account team with Edit permissions.

Answer: A

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