Question 1

The project is almost finished, and now it's time to test the changes and updates that

have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.

How should the consultant recommend testing be conducted?

Options :

A : Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.

B : Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.

C : Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.

D : Create a new Sandbox and ask volunteers to test it with use cases.

Answer: A

Question 2

Cloud Kicks' (CK) high-value opportunities are delayed in the approval process because sales managers' approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve opportunities in a timely manner.

Which two strategies should the consultant recommend to improve the approval process?

Choose 2 answers

Options :

A : Enable approvals by email for the approval process for high-value opportunities.

B : Allow managers to approve or reject requests via the Approval Requests tab.

C : Build an automation to approve high-value opportunities.

D : Create a dashboard of pending approvals and add it to the Chatter feed.

Answer: A,B

Question 3

Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads' quality. CK is using Einstein Lead Scoring,

Which solution should the consultant recommend?

Options :

A : Create a custom object to track the Lead Score and relate it to the Lead.

B : Create a custom score field to capture the marketing Campaign-s quality.

C : Add the Lead Score component to the Lead Detail page.

D : Specify a default score of the leads added to the Campaign.

Answer: B

Question 4

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the

meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Options :

A :

Users can choose to show emails added via EAC in the Related Lists activities view.

B :

Users must connect an email account to Salesforce and agree to terms before they can send emails in

Lightning.

C :

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D :

Users can share individual emails or make them private.

Answer: A,B

Question 5

Cloud Kicks has hired a consultant to help with its initial Salesforce implementation.

Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running?

Choose 3 answers

Options :

A : Define company vision.

B : Prioritize goats.

C : Define KPIs.

D : Analyze competitors.

Answer: A,C,D

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