Question 1

What variable type do you use to allow uploading an attachment from a question in a catalogue item?

Options :

A : Attachment

B : URL

C : Reference

D : HTML

Answer: A

Question 2

What is an Event in ServiceNow?

Options :

A : An Event is a trigger that has a direct response in the platform

B : An Event is an indication to the ServiceNow processes that something has occurred

C : An Event is an indicator that a Priority 1 (P1) Incident has been logged

D : An Event is a recognized, scheduled occurrence of a process

Answer: B

Question 3

Which of the following can you do using the Catalog Builder?

Select 3 Answers from the below options.

Options :

A : Set the minimum and the maximum number of items for an order.

B : Transfer catalogue items published through Catalog Builder using exclusive update sets.

C : Configure the default value for a question in Catalog Builder.

D : Configure the Catalog Builder so catalogue item editors can enter custom details.

E : Administer tables and forms visually from a single user interface.

F : Add, remove or update multiple images of a catalogue item.

Answer: B,C,D

Question 4

ServiceNow is a single-instance, multiple tenant architecture?

Options :

A : True

B : False

Answer: B

Question 5

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

Options :

A : Service Processes

B : User Permissions

C : Tables and Fields

D : A Database

E : The Dependency View

Answer: A,C,D

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