Question 1

Which best describes a field in a SeniceNow table?

Options :

A : A field is a table cell that stores data

B : A field is a table row

C : A field is an item that appears in a menu list

D : A field is a record in a table

Answer: C

Question 2

Which of the following protects applications by identifying and restricting access to available files and data?

Options :

A : Application Configuration

B : Verbose Log

C : Access Control Rules

D : Application Scope

Answer: D

Question 3

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Options :

A : Process Automation > Flow Designer

B : Process Automation > Flow Administration

C : Process Automation > Workflow Editor

D : Process Automation > Process Flow

E : Process Automation > Active Flows

Answer: A

Question 4

What is generated from the Service Catalog once a user places an order for an item or service?

Options :

A : A change request

B : An Order Guide

C : A request

D : An SLA

Answer: C

Question 5

What variable type do you use to allow uploading an attachment from a question in a catalogue item?

Options :

A : Attachment

B : URL

C : Reference

D : HTML

Answer: A

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