Question 1

What can the plus signs (+) in the Email Analytics Overview page mean? Note: There are 2 correct Answer: to this question.

Options :

A : The campaign was sent with Send Time Optimization.

B : The campaign has child campaigns (e.g., recurring or A/B test emails).

C : These are your most successful campaigns.

D : The plus sign can be expanded to show the preview.

Answer: B

Question 2

You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

Options :

A : Bounce management

B : Internal blocklist

C : Frequency cap

D : Reply management

Answer: B

Question 3

Which statement correctly describes the data flow of web recommendations?

Options :

A : Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.

B : Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.

C : Recommendations are requested from the end user’s email server by the JavaScript API then the returned recommendations are displayed by the same API.

D : Recommendations are requested from the end user’s browser by the JavaScript API then the returned recommendations are displayed by the same API.

Answer: D

Question 4

You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct Answer: to this question.

Options :

A : Do not use field values longer than 32 KB.

B : Always use UTF-8 encoding.

C : Do not use more than 128 columns.

D : When a field does not have a value, leave it empty.

Answer: B,D

Question 5

Which of the following apply to the msrp field in the product data file? Note: There are 3 correct Answer: to this question

Options :

A : It is the original price of the product.

B : The currency is not included.

C : The comma (,) is always used as the decimal mark.

D : It is a mandatory field.

E : The msrp value must be higher than the price for it to appear in the recommendation.

Answer: A,B

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