Higher Test Marks with Free Online C_C4H56_2411 Exam Practice

Assess the CertsIQ’s updated C_C4H56_2411 exam questions for free online practice of your SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 test. Our C C4H56 2411 dumps questions will enhance your chances of passing the SAP Certified Associate certification exam with higher marks.

Question 1

Which of the following standard charts are available in the All Cases worklist? Note: There are 3 correct answers to this question

Options :

A : Cases by Source/Channel

B : Cases by Priority

C : Cases by Category

D : Cases by SLA

E : Cases by Service Team

Answer: A,B,C

Question 2

You want to assign a value to a specific field based on another field value calculation. Which of the following can you create to enable the field calculation?

Options :

A : A page layout

B : A determination

C : A workflow

D : An autoflow

Answer: B

Question 3

Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

Options :

A : Contacts

B : Channel partners

C : Groups

D : Individual customers

Answer: A,D

Question 4

Which services can be added to a business role? Note: There are 2 correct answers to this question.

Options :

A : Maintenance plan

B : Installed base

C : Warranty

D : Measurements

Answer: B,D

Question 5

You want to assign employees to multiple organizational units. Which action needs to be performed to achieve this?

Options :

A : Assign employees directly to different organizational objects.

B : Enable the Primary flag in the organization unit.

C : Acquire an additional license for the required add-on.

D : Assign the employee at company level.

Answer: A