Question 1

What benefits do Flows for Financial Services Cloud offer to support customer onboarding?

Options :

A : Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.

B : Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.

C : Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

D : Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling

E : Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.

Answer: A,B

Question 2

Which step is required to give a group of users access to a Financial Deal?

Options :

A : Change organization-wide defaults (OWD) sharing on the Financial Deal object to Public Read/Write.

B : Create a Financial Deal permission set and assign it to the users that should have access to Financial Deals.

C : Share a financial deal record with a group by adding them as participants to the record from the Financial Deal Participants related list,

D : Update Industries Settings to give users access to the Financial Dew object.

Answer: C

Question 3

Lake Tahoe Bank SF admin is planning to migrate date into the new FSC org. The admin can control whether Rollup by Lookup (RBL) rules or record rollups are queried and calculated. Before initiating data insert or update operations, the admin wants to disable rollups to speed up data loading. Where in SF would the admin disabled rollups to accelerated loads? (1 correct answer)

Options :

A : Custom Settings

B : Object Settings

C : App Manager

D : Company Settings

Answer: A

Question 4

What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?

Options :

A : Referral Approval Processes

B : Intelligent Need-Based Referrals and Scoring

C : Einstein Referral Scoring for Financial Services Cloud

D : Referral Routing Rules

Answer: B

Question 5

The Salesforce Admin at Lake Tahoe Bank considering implementing Financial Services Cloud. What is the best way for the Admin to access a Financial Services pre-configured org, including data and the right licenses, to learn about the product?

Options :

A : Request a 30-day Financial Services Cloud trial org

B : Request a Salesforce developer org.

C : Purchase one license of Financial Services Cloud and install it in a production org.

D : Spin up a Salesforce sandbox org.

Answer: A

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