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Exam Code: HP2-I57

Exam Questions: 24

Selling HP Lifecycle Services for Workforce Computing 2024

Updated: 04 Jun, 2025

Question 1

The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?

Options :

A : Whether the PC models are G10+ models vs. G8/G9 models

B : Whether the service will cover HP devices only or HP and non-HP devices

C :

Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal

D : Whether you are an HP Synergy, Power, or Power Services partner

Answer: B

Question 2

It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard. Which are characteristics of being an effective strategic advisor? (Select three.)

Options :

A : Identifying things your customer-s employees say they're missing in their IT support today

B : Actively listening and taking notes

C : Assuming all customers need the same set of blueprints to get them where they need to go

D : Focusing only on asking questions related to services solutions since hardware is separate

E : Asking leading questions to understand your customers' pain points

Answer: A,B,E

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