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During a third-party certification audit you are presented with a list of issues by an auditee. Which four of the following constitute 'external' issues in the context of a management system to ISO/IEC 27001:2022? 

Scenario 9: UpNet, a networking company, has been certified against ISO/IEC 27001. It provides network

security, virtualization, cloud computing, network hardware, network management software, and networking

technologies.

The company's recognition has increased drastically since gaining ISO/IEC 27001 certification. The

certification confirmed the maturity of UpNefs operations and its compliance with a widely recognized and

accepted standard.

But not everything ended after the certification. UpNet continually reviewed and enhanced its security controls

and the overall effectiveness and efficiency of the ISMS by conducting internal audits. The top management

was not willing to employ a full-time team of internal auditors, so they decided to outsource the internal audit

function. This form of internal audits ensured independence, objectivity, and that they had an advisory role

about the continual improvement of the ISMS.

Not long after the initial certification audit, the company created a new department specialized in data and

storage products. They offered routers and switches optimized for data centers and software-based networking

devices, such as network virtualization and network security appliances. This caused changes to the operations

of the other departments already covered in the ISMS certification scope.

Therefore. UpNet initiated a risk assessment process and an internal audit. Following the internal audit result,

the company confirmed the effectiveness and efficiency of the existing and new processes and controls.

The top management decided to include the new department in the certification scope since it complies with

ISO/IEC 27001 requirements. UpNet announced that it is ISO/IEC 27001 certified and the certification scope

encompasses the whole company One year after the initial certification audit, the certification body conducted another audit of UpNefs ISMS.

This audit aimed to determine the UpNefs ISMS fulfillment of specified ISO/IEC 27001 requirements and

ensure that the ISMS is being continually improved. The audit team confirmed that the certified ISMS

continues to fulfill

the requirements of the standard. Nonetheless, the new department caused a significant impact on governing

the management system. Moreover, the certification body was not informed about any changes. Thus, the

UpNefs certification was suspended.

Based on the scenario above, answer the following question:

Based on scenario 9, why was UpNefs certification suspended?

During a follow-up audit, you notice that a nonconformity identified for completion before the follow-up audit

is still outstanding.

Which four of the following actions should you take?

Scenario 9: UpNet, a networking company, has been certified against ISO/IEC 27001. It provides network

security, virtualization, cloud computing, network hardware, network management software, and networking

technologies.

The company's recognition has increased drastically since gaining ISO/IEC 27001 certification. The

certification confirmed the maturity of UpNefs operations and its compliance with a widely recognized and

accepted standard.

But not everything ended after the certification. UpNet continually reviewed and enhanced its security controls

and the overall effectiveness and efficiency of the ISMS by conducting internal audits. The top management

was not willing to employ a full-time team of internal auditors, so they decided to outsource the internal audit

function. This form of internal audits ensured independence, objectivity, and that they had an advisory role

about the continual improvement of the ISMS.

Not long after the initial certification audit, the company created a new department specialized in data and

storage products. They offered routers and switches optimized for data centers and software-based networking

devices, such as network virtualization and network security appliances. This caused changes to the operations

of the other departments already covered in the ISMS certification scope.

Therefore. UpNet initiated a risk assessment process and an internal audit. Following the internal audit result,

the company confirmed the effectiveness and efficiency of the existing and new processes and controls.

The top management decided to include the new department in the certification scope since it complies with

ISO/IEC 27001 requirements. UpNet announced that it is ISO/IEC 27001 certified and the certification scope

encompasses the whole company.

One year after the initial certification audit, the certification body conducted another audit of UpNefs ISMS.

This audit aimed to determine the UpNefs ISMS fulfillment of specified ISO/IEC 27001 requirements and

ensure that the ISMS is being continually improved. The audit team confirmed that the certified ISMS

continues to fulfill

the requirements of the standard. Nonetheless, the new department caused a significant impact on governing the management system. Moreover, the certification body was not informed about any changes. Thus, the

UpNefs certification was suspended.

Based on the scenario above, answer the following question:

What type of audit is illustrated in the last paragraph of scenario 9?

PayBell, a finance corporation, is using an accounting software to track financial transactions. The software can be accessed from anywhere with an internet connection. It also enables PayBell's employees to easily collaborate with each other to ensure accurate financial reporting. What type of services is PayBell using?