Question 1

If a service provider engages in testing simulated scenarios within the production environment, the 'infrastructure and platform management' practice primarily contributes to realizing which core objective in the realm of High-Velocity IT (HVIT)?

Options :

A : Ensuring resilient operations.

B : Facilitating co-created value.

C : Accelerating development processes.

D : Enhancing valuable investments.

Answer: A

Question 2

There are many approaches that can be taken to reach and maintain HVIT. Four characteristics are dominant in common HVIT approaches. These are:

● Lean

● Agile

● resilient

● continuous.

What are benefits related to "Lean" characteristic?

Options :

A : Adds close and iterative collaboration with users. Approaches with Agile characteristics are important for HVIT environments because digital products and services have to be developed in response to changeable market demands.

B : Maintains workable availability and performance. The systems that support HVIT environments are complex and therefore error-prone. Approaches with resilient characteristics minimize the effect of incidents by degrading systems gradually and restoring service quickly.

C : Helps to improve throughput and reduce waste. HVIT environments benefit from approaches with Lean characteristics due to the pressure on time to market and time to customer.

D : Ensures fast and reliable deployment. Approaches with continuous characteristics extend the Lean focus on throughput by standardizing and automating processes for integrating, building, testing, and shipping code, enabling digital products and services to be available when required.

Answer: C

Question 3

An organization has changed its fundamental ways of working, and they were altered. What was previously seen as good behaviour began to be undermined, and turned into behaviour that is less desirable.

How can the managers respond to that?

Options :

A : Managers may respond to this challenge by trying to get people to change those behaviours

B : Managers should also ignore the need to help people through the process of change

C : Managers may consider how individuals process this level of change externally and how it may be similar from one person to another.

D : Managers may thrive on working in low structured ways, or whose roles require frequent human contact

Answer: A

Question 4

Site reliability engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems with the goal of creating ultra-scalable and highly reliable software systems.

What is INCORRECT about SRE?

Options :

A : SRE applies an IT operations mindset to software development, and helps to align deployment and processes

B : Site reliability engineering (SRE) is particularly relevant to HVIT due highly digitally enabled organizations demand highly resilient operations,

C : SRE teams split their time between executing IT operations, coaching IT operations teams, and developing software that increases the resilience and performance of IT systems

D : SRE is based on experience that suggests that systems are complex and will therefore fail

Answer: A

Question 5

Regarding the Key characteristics of high-velocity IT, what is a FALSE statement?

Options :

A : When used together, these characteristics lead to the co-creation of value, extending the focus of an approach to effective service consumption.

B : Value is only realized when the user actually uses the digital products and services.

C : An approach that uses all four key characteristics of HVIT does not help the service provider to understand that the service consumer achieves the desired outcomes.

D : These characteristics are technical in nature, focusing more on the tangible parts of information systems (the product), but many of the principles can also be applied to IT services.

Answer: C

Higher Test Marks with Free Online ITIL-4-Specialist-High-Velocity-IT Exam Practice

Buying Options: