Question 1

A multinational company is integrating Salesforce with their existing ERP system, aiming for real-time synchronization of sales order data. During testing, it was noticed that the synchronization is taking longer than expected. As a Salesforce Certified Integration Architect, what would you identify as a potential pain-point?

Options :

A : The Salesforce app-s user interface is not intuitive enough

B : The ERP system may have limitations on the number of API calls it can handle per minute

C : The ERP system does not have a modern look and feel

D : The Salesforce app does not support mobile devices

Answer: B

Question 2

Your company has two separate Salesforce Orgs: one for sales and another for customer service. They need to be updated in near real-time when an Opportunity is won in the sales org so that the customer service team can begin their process. Which integration pattern would best meet this requirement?

Options :

A : Request-Reply

B : Remote Call-In

C : Remote Process Invocation – Fire and Forget

D : Remote Process Invocation – Request and Reply

Answer: D

Question 3

A retail company wants to integrate Salesforce with their existing inventory management system. They require granular access controls for their staff, with access varying based on role, location, and type of data. As a Salesforce Certified Integration Architect, what would be crucial to evaluate?

Options :

A : Check if the inventory management system supports data export in CSV format

B : Ensure the capability of Salesforce and the inventory management system to support role-based access control (RBAC)

C : Verify if the inventory management system has a visually appealing user interface

D : Confirm if the inventory management system supports real-time data streaming

Answer: B

Question 4

TechX Corporation uses a third-party system to manage its product inventory. The third-party system is integrated with Salesforce, and inventory levels are synced between the two systems every 15 minutes. As the volume of inventory items grows, TechX Corporation is seeing performance issues during sync. What should TechX consider for a scalable solution?

Options :

A : Perform the sync every hour instead of every 15 minutes

B : Only sync inventory items that have changed since the last sync

C : Offload the syncing process to another third-party system

D : Migrate all inventory management to Salesforce

Answer: B

Question 5

An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.

* About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.

* There are multiple eligibility systems that provides this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in future, but no commitments are made).

* These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).

* All requests from Salesforce will have to traverse through customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.

Which three recommendations should be made?

Choose 3 answers

Options :

A : ESB (Mule) with cache/state management to return a requestID (or) response if available from external system.

B : Recommend synchronous Apex call-outs from Lightning UI to External Systems via Mule and implement polling on API gateway timeout.

C : Use Continuation callouts to make the eligibility check request from Salesforce from Lightning UI at page load.

D : When responses are received by Mule, create a Platform Event in Salesforce via Remote-Call-In and use the empAPI in the lightning UI to serve 3,000 concurrent users.

E : Implement a 'Check Update' button that passes a requestID received from ESB (user action needed).

Answer: A,C

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