Question 1

There are three main sectors that all business activity fits into, which sector is concerned with manufacturing ‐ converting raw materials into finished products or assemble products? (e.g. converting oil into plastic, or farm crops into food products; building a house or assembling a car)

Options :

A : Primary sector

B : Quaternary sector

C : Secondary sector

D : Tertiary sector

Answer: C

Question 2

The group of stakeholders who are typically the group of people who live near to the organisation are known as what?

Options :

A : Communities

B : Consumers

C : Customers

D : Suppliers

Answer: A

Question 3

Which of the five conflict responses happens when the individual tries to work with the other person to understand the issue from both sides and tries to find a creative solution to rectify the problem?

Options :

A : Accommodating

B : Avoiding

C : Collaborating

D : Competing

E : Compromising

Answer: C

Question 4

Which of the following could prevent effective team working? Select all that apply

Options :

A :

Clear roles & responsibilities

B : Lack of discipline

C : Poor leadership

D : Unclear goals

Answer: B,C,D

Question 5

Internal negotiations are as important as those between buyer and supplier.

Options :

A : TRUE

B : FALSE

Answer: A

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