Question 1

Which governing body is responsible for the creation and management of INCOTERMS? (Rules that state the responsibilities of buyers and sellers regarding delivery of goods under sales contracts).

Options :

A : World Trade Organisation

B : United Nations

C : International Labour Organisation

D : International Chamber of Commerce

Answer: D

Question 2

An effective reverse logistics process can be beneficial for the environment. Mobile Ltd is a manufacturer of mobile phones and offers customers £50 to return any old or broken phones they don't use. What is the most likely reason for this?

Options :

A : reuse

B : re-manufacture

C : recycle

D : recovery

Answer: D

Question 3

2022-04-04-17-56-26-3bd0d8c85dac11143b6564c9a0e6ba64

Which of the following will you put into box 3?

Options :

A : bar code technology

B : radio frequency identification

C : integrated supply chain technology

D : warehouse management system

Answer: C

Question 4

Which of the following is an approach that aims to increase profits by maximising the performance of constraints?

Options :

A : Lean

B : Six-Sigma

C : Total Quality Management

D : Theory of Constraint

Answer: D

Question 5

Which of the following statements about Sales and Operations Planning are TRUE? Select TWO

Options :

A : it is a process of planning future aggregate resource levels so that supply will balance with demand

B : it is a fundamental financial plan to ensure business profitability in relation to supply and demand

C : it is a cross-functional department activity

D : competitors' behaviour is not accounted for in Sales and Operations Planning

Answer: A,C

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