Question 1

Khalid has just finished a negotiation with a supplier and now needs to communicate the outcome of the negotiation to his stakeholders. He has one stakeholder who has a high level of importance but is not very interested. What approach should Khalid take?

Options :

A : do not communicate the outcome with the stakeholder as they are not interested

B : send key information but do not over-communicate

C : as a key player, Khalid should seek their approval

D : Khalid should keep the stakeholder regularly updated with high quality information

Answer: B

Question 2

The Pinocchio Effect looks at which characteristic during a negotiation?

Options :

A :

Childishness

B : Ploys and Tactics

C : Honesty

D : Stability

Answer: C

Question 3

Party City Ltd is in a negotiation with an important supplier called Cuppa Inc. The negotiation is extremely important for both businesses and the stakes are high. After two hours of negotiation, there appears to be a deadlock. Which of the following should Party City Ltd do?

Options :

A :

walk away from the negotiation - it is clear they will not get what they want

B : start using hard-ball techniques

C : concede some issues to ensure conversations continue

D : suggest taking a break

Answer: D

Question 4

Which of the following is not a personality characteristic found in the OCEAN BIG 5 personality test?

Options :

A : openness

B :

agreeableness

C : neuroticism

D : sensitivity

Answer: D

Question 5

When might 'crowdsourcing' be useful in a negotiation?

Options :

A : researching a supplier

B : during the negotiation- to gain better insight

C : deciding on final prices

D : assessing the other party-s BATNA

Answer: A

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