Question 1

Which of the following is not a personality characteristic found in the OCEAN BIG 5 personality test?

Options :

A : openness

B :

agreeableness

C : neuroticism

D : sensitivity

Answer: D

Question 2

A push style of negotiation uses logic, facts and reasoning to make a case of change. Is this true?

Options :

A : yes - push tactics can be effective in getting results but not commitment

B : yes- push tactics focuses on collaborative approaches to problem solving

C :

no - push tactics are good at winning hearts and minds

D :

no - push tactics focus on listening and involving others

Answer: A

Question 3

2021-12-07-16-58-22-1bbd98f7190c9fd522d50c2139f6e87d

Which of the following will you put into box 1?

Options :

A : Economic

B : Environment

C : Technology

D : Ethical

Answer: D

Question 4

Party City Ltd is in a negotiation with an important supplier called Cuppa Inc. The negotiation is extremely important for both businesses and the stakes are high. After two hours of negotiation, there appears to be a deadlock. Which of the following should Party City Ltd do?

Options :

A :

walk away from the negotiation - it is clear they will not get what they want

B : start using hard-ball techniques

C : concede some issues to ensure conversations continue

D : suggest taking a break

Answer: D

Question 5

Khalid has just finished a negotiation with a supplier and now needs to communicate the outcome of the negotiation to his stakeholders. He has one stakeholder who has a high level of importance but is not very interested. What approach should Khalid take?

Options :

A : do not communicate the outcome with the stakeholder as they are not interested

B : send key information but do not over-communicate

C : as a key player, Khalid should seek their approval

D : Khalid should keep the stakeholder regularly updated with high quality information

Answer: B

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