Question 1

You are a field service technician. You need to supply a fan belt for a compressor at a customer site. When checking the stock in your van you realize your fan belt inventory is showing 0.

You need to initiate a transfer from the stock at the home office.

Which two fields must you use to complete the transfer of stock? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options :

A : To Location

B : Destination Warehouse

C : Source Warehouse

D : From Location

Answer: B,C

Question 2

You are a Dynamics 365 for Field Service Administrator.

You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data to be entered in the attribute.

What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

Options :

A : Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

B : Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.

C : Create an Option Set with all possible options for the attribute.

D : Create an OnChange rule to highlight a field when it does not contain correct field data.

E : Create an OnSave rule to check any field-s data, but without highlighting the field when the condition is not met.

Answer: A,C

Question 3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Field Service system administrator.

You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.

Solution: You implement the following configuration changes.

1) Create Agreement

2) Define Agreement Products

3) Set Booking Recurrence

4) Create Invoice Setup

5) Define Invoice Recurrence

Does this meet the goal?

Options :

A : Yes

B : No

Answer: B

Question 4

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

• In Training, rating 1

• Familiar, rating 3

• Proficient, rating 5

• Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options :

A : This proficiency model would need to be created.

B : This proficiency model can be created even though the ratings numbers have gaps.

C : This proficiency model cannot be created because the ratings numbers have gaps.

D : This information above is all that is needed to create a proficiency model.

E : There are multiple proficiency models available “out of the box” and you must choose one of them.

Answer: A,B,D

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are working with your customer to define their schedule board.

Your customer needs you to add or create additional views for their scheduling team.

Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.

Does this meet the goal?

Options :

A : Yes

B : No

Answer: B

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