Question 1

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.What are two components of a user story the nonprofit should consider?Choose 2 answers

Options :

A : Align each story to the implementation vision.

B : Associate an epic to each story.

C : Assign a priority to each story.

D : Include configuration instructions on each story.

Answer: A,C

Question 2

A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.What should the consultant advise to meet this requirement?

Options :

A : Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort thelist to find volunteers who are available at the given time.

B : Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.

C : Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.

D : Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping andVolunteer Availability for the given time. Select an available volunteer.

Answer: C

Question 3

A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

Options :

A : Campaigns

B : Community Cloud

C : Pardot

D : Salesforce DMP

Answer: C

Question 4

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

Options :

A : Delete the values in the phone and email fields

B : Delete the Contact record

C : Select the Deceased field

D : Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Answer: C

Question 5

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.What happens when a system administrator attempts to delete this Household Account record?

Options :

A : There is an error message because there are closed/won donations associated with the Account record.

B : There is an error message because there are recurring donations associated with the Contacts in this Account.

C : There is an error message because there are relationships associated with the Contacts in this Account.

D : The Household Account record is deleted.

Answer: A

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