Question 1

A nonprofit organization has a lot of donors who give recurring donations. Some donors like to have their recurring donations by three times per year. What should the consultant advise?

Options :

A : Create a custom installment period in NPSP Settings, and then add the tri-yearly custom installment period to the custom installment picklist.

B :

Change one of the values on the custom installment picklist to tri-yearly.

C : Tri-yearly is not available as an option in Recurring Donations so for those the nonprofit will need to use Opportunities with multiple payments.

D : Use the tri-yearly installment period that comes by default with Recurring Donations.

Answer: A

Question 2

A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

Options :

A : If the Target Field exists

B : If the Target Field is a NPSP field

C : If the Target Field has a validation rule

D : If the Target Object is a custom object

Answer: C

Question 3

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

Options :

A : Delete all fields labelled Deprecated.

B : Upgrade the Recurring Donations package by itself.

C : Delete the custom Households object.

D : Run NPSP Health Check.

Answer: B

Question 4

A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.

What are two metrics the nonprofit can use to measure user adoption'

Choose 2 answers

Options :

A : Number of Opportunity records created in the last 30 days

B : Number of Account and Contact records created in the last 30 days

C :

Percentage of staff logging in on a weekly basis

D : Percentage of Leads converted on a weekly basis

Answer: B,D

Question 5

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

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