Question 1

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.

What are two components of a user story the nonprofit should consider?

Choose 2 answers

Options :

A : Align each story to the implementation vision.

B : Associate an epic to each story.

C : Assign a priority to each story.

D : Include configuration instructions on each story.

Answer: A,C

Question 2

A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.

What are three items the consultant should review to trouWeshoot the issue?

Choose 3 answers

Options :

A : Customizable Rollups

B : Opportunity Stages

C : NPSP Health Check

D : Salesforce Optimizer report

E : Campaign Hierarchy

Answer: A,C,D

Question 3

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 4

A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.

What is the outcome when a system admin attempts to delete this Household Account record?

Options :

A : Since Closed/Won donations are associated with the Account record, an error message displays.

B : The Household Account record and its standard related records are deleted.

C : Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

D : The Household Account record and its standard related records remain.

Answer: A

Question 5

A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.

Which solution should the consultant recommend to meet the requirement?

Options :

A : GAU Allocations

B : Automated Soft Credits

C : Partial Soft Credit

D : Campaign Hierarchy

Answer: A

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