Question 1

A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular

list by case status, so that Escalated cases appear first, followed by Active and Closed cases.

Which FlexCard feature should the consultant recommend to meet this requirement?

Options :

A : flyout with child FlexCards with conditions to filter by case status

B : States with conditions to filter by case status

C : A Datatable element with the Group By property

D :

Child FlexCards in a parent FlexCard with the Group By property

Answer: C

Question 2

When a customer wants to buy a new device, a discounted rate can be applied after considering the number

lines and internet coverage on their current plan.

Which OmniStudio tool could a consultant recommend to get the discounted rate?

Options :

A :

DataRaptor Turbo

B :

OmniStudio Action

C :

Calculation Matrices

D :

DataRaptor Transform

Answer: C

Question 3

A business has a requirement to display cases in a console for service agents. Cases can have a variety of

statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the

case. When the case is Active or Escalated, agents should not have the option to reopen the case.

Which FlexCard functionality can be used to meet this requirement?

Options :

A : Conditional View

B : Flyouts

C : State

D : Styling

Answer: A

Question 4

A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process. What data source is needed when using the TypeAhead element?

Options :

A :

HTTP Action

B :

Integration Procedure Action

C :

DataRaptor Post Action

D :

DataRaptor Extract Action

Answer: D

Question 5

Which OmniStudio tool can be used to invoke scheduled jobs?

Options :

A : Integration Procedure

B : DataRaptor Extract

C : DataRaptor Load

D : Calculation Procedure

Answer: A

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