Question 1

What factors directly influence the calculation of the PMO ROI?

Options :

A : The maturity level of each function, and the Stakeholders Expectation Adherence Indicator.

B : The performance and maturity level of each function.

C :

The Stakeholders Expectation Adherence Indicator of the stakeholders, and Competency Adherence Indicator of each function.

D : The maturity level and the Competency Adherence Indicator of each function.

Answer: B

Question 2

Does the success of projects under the PMO mandate demonstrate the success of the PMO?

Options :

A : Yes, because the PMO Is always created to Improve project performance.

B :

No, using the correlation between project success and PMO success does not make sense for a support area.

C : Sometimes, depending on what functions the PMO will be offering.

D : Yes, because successful projects increase the perception of the value of PMO-s work

Answer: C

Question 3

When collecting the stakeholder's benefits expectations, we must:

Options :

A : Make it clear that the PMO-s commitment is to the organization, not to the interests of the stakeholders.

B :

Ask the stakeholders to identify which functions are most appropriate to meet their own benefits expectations.

C : Classify stakeholders into groups, with different levels of relevance.

D : Ensure that everyone has the same benefits expectations.

Answer: C

Question 4

How many performance indicators should be used for each PMO function in each evaluation cycle?

Options :

A :

Only key functions should be monitored with performance Indicators, reducing bureaucracy and excessive control.

B : One indicator per function, giving focus to what really matters.

C :

From two to four indicators, allowing the benefit of controlling to be compatible with the effort to achieve it.

D : All the indicators recommended by the methodology.

Answer: C

Question 5

What defines a PMO function as strategic?

Options :

A : Be directly related to business processes.

B : Contribute to strategic planning.

C : Be performed by the upper management.

D : Be directly related to organizational strategy or upper management.

Answer: D

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