Question 1

Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationship. UC would like to run reports and dashboard to better understand different case types being created on calls to better serve customers.What solution should a data architect recommend to meet the business requirement?

Options :

A : Archive records to a data warehouse and run analytics on the data warehouse.

B : Leverage big objects to archive records and Einstein Analytics to run reports.

C : Leverage custom objects to store aggregate data and run analytics.

D : Leverage out-of-the-box reports and dashboard on case and interactive voice response (IVR) custom object.

Answer: B

Question 2

(NTO) has multiple salesforce orgs based on geographical reports (AMER, EMEA, APAC). NTOproducts are in the AMER org and need to be created in the EMEA and APAC after the products areapproved.Which two features should a data architect recommend to share records between salesforce orgs?Choose 2.

Options :

A : Change data capture (CDC)

B : Salesforce connect.

C : Federation search

D : Salesforce 2 Salesforce

Answer: A,D

Question 3

A company plans to migrate a large volume of historical account and contact data into Salesforce from a legacy CRM system. To improve the performance of this migration, which of the following techniques should be used?

Options :

A : Load all data simultaneously using Salesforce-s Data Import Wizard

B : Use Salesforce-s Bulk API to load data in parallel while ensuring that database indexes are considered when sequencing the data load

C : Use Salesforce-s SOAP API to load data sequentially in small batches

D : Load the data directly into Salesforce without using any APIs

Answer: B

Question 4

Universal Containers (UC) owns a complex Salesforce org with many Apex classes, triggers, andautomated processes that will modify records if available. UC has identified that, in its currentdevelopment state, UC runs change of encountering race condition on the same record.What should a data architect recommend to guarantee that records are not being updated at thesame time?

Options :

A : Embed the keywords FOR UPDATE after SOQL statements

B : Disable classes or triggers that have the potential to obtain the same record

C : Migrate programmatic logic to processes and flows

D : Refactor or optimize classes and trigger for maximum CPU performance

Answer: A

Question 5

Universal Containers (UC) has implemented Sales Cloud for its entire sales organization, UC has builta custom object called projects_c that stores customers project detail and employee bitable hours.The following requirements are needed:A subnet of individuals from the finance team will need to access to the projects object for reportingand adjusting employee utilization.The finance users will not access to any sales objects, but they will need to interact with the customobject.Which license type a data architect recommend for the finance team that best meets therequirements?

Options :

A : Service Cloud

B : Sales Cloud

C : Light Platform Start

D : Lighting platform plus

Answer: C

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