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The sales managers at Universal Containers requested their teams to define each user's role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associatesshould only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts. The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is Private and no sharing rules are configured on the Account object, how should an architect achieve these requirements?

Universal Containers has a global 24x7 Salesforce.com implementation that supports Sales, Services,Order Management, and various other parts of their business. They have a nested territory hierarchy,10,000 sales users, and 20,000 support agents. Territory changes happen daily. The demand for newapplications and changes to the platform is high and they follow an agile development methodologyand deliver new releases every two weeks on the platform. What Salesforce.com feature would helpthe system recover from a maintenance restart on Salesforce.com servers?

Users at Universal Containers are complaining that a field has disappeared from the Account pageafter deploying its latest project. The page layout has not changes with this deployment.How should the admin troubleshoot this issue?

Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also wants to ensure that leads are only edited/reassigned by the lead owner. Which organization-wide default (OWD) approach should be recommended to help UC implement these requirements?

Which features does Salesforce provide for restricting login access to the application?Choose 2 answers.