Question 1

A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer servicerepresentatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editingthe case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible. What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?

Options :

A : Use Lightning Component as an override for “Edit” action on mobile view allowing image capture feature. No Change required for desktop users.

B : Use Lightning Component as an override for “Edit” action on lightning experience allowing image capture feature. Detect the form factor of the device and redirect the user to the default notoverridden view.

C : Create a separate button “Edit in Mobile”, which opens a custom lightning component that will allow field consultants to add an image. No change required for desktop users.

Answer: B

Question 2

Universal Containers, a global corporation of 50,000 users, has a 24x7 call center operated by 20,000users that includes employees and contractors. Their sales organization is 10,000 strong and theystarted processing about 100,000 updates to opportunity custom fields called Priority and NextStep.They also started processing 20,000 updates to a highly nested territory hierarchy. There was a thirdmass update on a Next Step field on the Action Plan custom object that has Case as a lookup field.Users started seeing a Group membership lock error in the system. What is a probable cause for thiserror?

Options :

A : Lock contention due to system-initiated sharing rule recalculation

B : Lock contention on Case records because of Action Plan custom object updates.

C : Lock contention on Territory object because of Territory object updates.

D : Lock contention on Account records because of Opportunity object updates.

Answer: A

Question 3

Universal Containers has a global 24x7 Salesforce.com implementation that supports Sales, Services,Order Management, and various other parts of their business. They have a nested territory hierarchy,10,000 sales users, and 20,000 support agents. Territory changes happen daily. The demand for newapplications and changes to the platform is high and they follow an agile development methodologyand deliver new releases every two weeks on the platform. What Salesforce.com feature would helpthe system recover from a maintenance restart on Salesforce.com servers?

Options :

A : Enable Granular Locking on the system.

B : Enable Deferred Sharing Rule recalculation.

C : Enable Parallel Sharing Rule recalculation.

D : Enable Filter -Based Opportunity Territory Assignment.

Answer: B

Question 4

What is the best practice for testing sharing and visibility changes?

Options :

A : Use Administrative and User reports to view the Active Users.

B : Use the Login As feature for a sample user in each role and profile.

C : Use Field Audit Trail to audit the field meta-data and visibility.

D : Use the Sharing button to test Profile and Permission set changes.

Answer: B

Question 5

Which community function is impacted by having the Site User Visibility turned off in Sharing Settings?

Options :

A : Updating their user profile.

B : Searching for other external users.

C : Searching for internal users.

Answer: B

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