Question 1

Universal Containers (UC) sales managers are complaining that they cannot access their teams’ Shipment records (a custom object). Initially, the admin suggested that this is happening due to a misconfigured Role Hierarchy (Shipment organization-wide default is Private). After investigation, they determined the RoleHierarchy for these users is correct. What is the reason why UC sales managers are unable to see shipment records?

Options :

A : The Role Hierarchy implicit sharing was incorrectly disabled by the admin.

B : The Ownership-based sharing rule for Shipment was incorrectly disabled by the admin.

C : The Grant Access Using Hierarchies option on Shipment Sharing Settings was incorrectly disabled by the admin.

Answer: C

Question 2

The sales manager in Japan have asked the sales manager in Australia to assist them with closingtheir deals.How are these requirements achieved?

Options :

A : Use sharing set to give the sales manager access to the deals.

B : Create ownership-based sharing rule.

C : Use opportunity teams to automatically add the sales manager as a team member

D : Assign the sales manager View All on the opportunity object.

E :

Answer: B

Question 3

Which community function is impacted by having the Site User Visibility turned off in Sharing Settings?

Options :

A : Updating their user profile.

B : Searching for other external users.

C : Searching for internal users.

Answer: B

Question 4

Universal Containers uses the standard Case object to track various support requests sent to servicing agents. Currently, the Case object has more than 400 fields. Eight different types of case processes havebeen established, each with aunique combination of statuses. The Director of Customer Service wants to ensure that servicing agents see only the required information specific to the case type they are addressing. Which option is recommended to implement this requirement?

Options :

A : Use Dynamic Forms with different field sections representing the relevant fields per case type, and control visibility of sections by Case Record Type value.

B : Use different Page Layouts per case type, each representing the relevant fields per case type.

C : Use a custom LWC to override the View action of the Case object, and a Custom Metadata Type to define the relevant fields per case type.

Answer: A

Question 5

Universal Containers, a global corporation of 50,000 users, has a 24x7 call center operated by 20,000users that includes employees and contractors. Their sales organization is 10,000 strong and theystarted processing about 100,000 updates to opportunity custom fields called Priority and NextStep.They also started processing 20,000 updates to a highly nested territory hierarchy. There was a thirdmass update on a Next Step field on the Action Plan custom object that has Case as a lookup field.Users started seeing a Group membership lock error in the system. What is a probable cause for thiserror?

Options :

A : Lock contention due to system-initiated sharing rule recalculation

B : Lock contention on Case records because of Action Plan custom object updates.

C : Lock contention on Territory object because of Territory object updates.

D : Lock contention on Account records because of Opportunity object updates.

Answer: A

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