Question 1

A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation. What Salesforce add-on product should a technical consultant recommend for the agency's compliance use cases?

Options :

A : Setup Audit Trail

B : Field History Tracking

C : Salesforce Shield

D : Classic Encryption

Answer: C

Question 2

A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live. How can the agency execute and confirm samples?

Options :

A : By utilizing the flows

B : By utilizing the expression sets in BRE module

C : By utilizing the integration procedures

D : By utilizing the combination of data raptors and integration procedures

Answer: B

Question 3

Apublic sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

Options :

A : Build a digital experience site using pre-configured emergency response management (ERM) specific template

B : Create a custom Case Record Type and leverage a prebuilt Contact Support Form

C : Build a digital experience site using the Help Center template based on the agency-s requirement

D : Leverage prebuilt Emergency Service Request flow.

Answer: A,D

Question 4

A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application. What are the three steps required to do this?

Options :

A :

Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish it

B : Create three Tasks specifying the required document types for the Action Plan Template & Publish It

C : Create an Action Plan Template with Target Object as Business License Application

D :

Create three Document Checklist Items specifying the required document types tied to the Business License Application

E :

Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created

Answer: A,C,E

Question 5

A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs. Which component can be added to see the history of Decision Explanations for a claim?

Options :

A : Decision Explainer Log History

B : Log History

C : Audit Log

D : Record History

Answer: A

Higher Test Marks with Free Online Public-Sector-Solutions Exam Practice

Buying Options: