Question 1

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned. What is the most probable cause for the error message?

Options :

A : There are no Visit records.

B : There are no active Action Plan Templates

C : Person Accounts have not been enabled.

D : There are no Violation records.

Answer: A

Question 2

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Options :

A : Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

B : Set Org-Wide Defaults for External Users to Hidden for everything

C : Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts

D : Set Org-Wide Defaults for External Users to Private for everything

Answer: B,C

Question 3

What are two possible use- cases for a FlexCard?

Options :

A : A widget to perform inline edits and calculations within a table quickly

B : A widget to ask multiple pages of questions in the application form

C : A widget to aggregate complex data models for quick-glance information

D : A homepage widget to quickly launch common processes.

Answer: C,D

Question 4

A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

Options :

A : Configuring more than ten different OmnlScript Application forms and making them available on an Experience Site for external users to apply.

B : Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.

C : Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.

D : Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management

Answer: A

Question 5

A government agency has set up a program to provide government funding to local business owners. Grantseekers need to be able to collaborate with their internal stakeholders during the application process. Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process. What solution would a technical consultant recommend to solve the outlined use case?

Options :

A : Handle funding request collaboration through email and log activity on Applications.

B : Collaborate internally and externally through the Funding Request Application Feed.

C : Configure Invite Collaborators for Funding Request Applications.

D : Add a "Requires Collaboration" custom field to the Funding Request object.

Answer: B

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