Question 1

Which is considered a threat for a company that wants to build a chemical-producing factory in a small town?

Options :

A : Partners who will invest in the company-s technology

B :

Community resistance

C : Strong relationships with key vendors

D : Organizational resistance to expansion

Answer: C

Question 2

Which item should the HR director review when tasked with quickly identifying if the organization is meeting its mission?

Options :

A : Balanced scorecard

B : HR scorecard

C : HR audit

D : Mission statement

Answer: A

Question 3

The senior executive team in a rapidly growing health-care organization has launched a new three-year expansion plan. In the past, the recruiting manager has successfully found the right talent for positions. With the expected growth over the next three years, the senior team is concerned about having an adequate candidate pool to fill new food services, maintenance, and various critical skilled nursing positions.

The current labor pool is perceived as having a limited supply of qualified candidates, and the future labor supply is not expected to adequately accommodate future growth. There is a sizeable number of underutilized retirees and military veterans in the current geographic location. Some in the HR function believe that these underutilized groups have a huge potential and should be considered in the overall recruiting strategy, while others, including the HR manager, do not support this notion. In a recent team meeting, the recruiting manager and the HR manager became involved in a heated discussion regarding their differing perspectives.

Which strategy should the recruiting manager use to generate employment interest in the underutilized talent pool?

Options :

A : Market the total rewards package, since money is an incentive at any stage of a career.

B : Emphasize the company-s flexible work arrangements as an asset to these targeted groups who do not currently work.

C : Focus on the preferred employer brand, since attracting employment interest in this group will require a broad perspective.

D : Highlight the company-s total benefits package, including medical, dental, vision, and preventative and restorative health and wellness benefits.

Answer: C

Question 4

Which situation best illustrates conflict of interest?

Options :

A : Opposing viewpoints expressed by the CEO toward a board recommendation of an acquisition

B : Encouraging a manager to hire the child of the manager-s director

C : Visiting local operations and being given small gifts by plant managers

D : Rewarding senior leaders for a company-s long-term performance through a granting of stock

Answer: B

Question 5

A pharmaceutical company has been struggling over the past year. The CEO announced his planned retirement at the beginning of the year, and the board of directors recently hired a replacement who is from the hospitality industry. Sales have been flat, and the board and stakeholders are looking for growth. They believe that the experience the new CEO brings will be successful in creating growth.

In his second week with the company, the new CEO visits the chief human resources officer (CHRO) and advises her that he wants a particular training company to train all the sales staff. He has used this training company in the past and believes this will improve sales. He advises the CHRO to call them and tell them he referred her and to get on this quickly. He then leaves.

The CHRO knows that this violates the company's procurement policy of requiring three bids. She is also concerned that the training company may not be familiar with the legal regulations of pharmaceutical companies. In addition, the CHRO is not certain that a lack of training is really the solution to the problems the company has been experiencing.

The CHRO learns that the competition has changed significantly over the past year, with much lower-priced options on the market. The sales team has also shared with the CHRO that the vice president of sales refuses to compete on price. Which is the best course of action that the CHRO should take with the information received?

Options :

A :

Discount the information until the training has been completed and then determine if the feedback is still valid and needs to be addressed.

B :

Advise the salespeople to begin sending e-mails directly to the marketing department, with specific examples of business lost because of price.

C : Validate with the VP of sales why the feedback has not been acted on or brought to the senior leadership team meetings.

D : Notify the CEO that the likely source of the problem has been identified, and it does not appear to be training.

Answer: C

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