Assess the CertsIQ’s updated SIAMP exam questions for free online practice of your EXIN SIAM Professional test. Our SIAMP dumps questions will enhance your chances of passing the Exin Other Certification certification exam with higher marks.
The CEO of ZYX has commissioned SIAMRUS to assess the readiness of ZYX to adopt SIAM. She knows
that in order to get approval for the SIAM business case from the Board of Directors, she will have to be able
to demonstrate that SIAM will make a significant contribution to the corporate strategic objectives. There is no
appetite from the Board for ZYX to use any ZYX staff to provide the service integration capability
Which ZYX strategic objective can SIAM contribute to most for ZYX?
The CIO is about to establish a project to transition ZYX to a SIAM operating model.
Which are the most important governance requirements to initially focus on, given the situation of ZYX?
The corporate strategy of ZYX contains these objectives:
-Ensure delivery against contracts
-Invest in and tram all ZYX staff
-Reduce operating costs
-Be ready to adapt to change
The ZYX strategy requires that the costs of the service integrator should be as low as possible, and that service
levels and high-quality services should be achieved at all times. The CEO wants the new SIAM model to be in
place as soon as possible
OUTSCO is a global provider of a range of services, including service integration They have a good reputation
as a flexible and reliable service integrator who is willing to amend their SIAM model. They are in the last
year of a 10-year contract to provide outsourced services to ZYXUK. Over the last two years the performance
and quality of their services has decreased
SIAMRUS is a global provider of service integration services in the manufacturing sector They use a
standardized SIAM model with limited flexibility SIAMRUS recently created an outline SIAM strategy for
ZYXUK: proposing that they should be the service integrator.
ZYXS is experienced in the service management of corporate services including managing the delivery of
service providers The ZYXS IT Director used to be a senior service manager in a small service integration
company The ZYXS office location is almost at capacity with no possibility of expansion ZYXS are the
developers of NEWBNK, which is strategic to the future of ZYX
The CEO wants to retain as many of the existing service providers as possible
Which is the most appropriate structure and sourcing approach for choosing the service integrator for ZYX?
The outline SIAM model has been determined.
-ZYXS will be the service integrator
-The development teams from ZYXS and ZYXUK will merge to provide application development and support
services
-OUTSCO will provide a centralized service desk the wide area network and local area networks
-ZYXD will provide hosting services
-MAILSCO will provide e-mail services
-MOBSCO will provide desktop support for all users
The strategy is to transfer the current services to these named service providers as the legacy contracts expire
The CIO wants to ensure that the tooling strategy supports the corporate strategy
What would be the most appropriate tooling strategy*?
ZYXS has been selected as the service integrator. The ZYXS Service Management and Service Desk Lead is
the process owner of the change management process. Service providers are allowed to develop their own
procedures. The IT Director has asked for a metric for the change management process that aligns with the
SIAM principles of measurement
Which is the best metric?
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